Something New is Coming December 9, 2025!
Faster. Clearer. Easier to use — especially on mobile.
We’re excited to introduce our refreshed website —built with you in mind. The new design will make it easier than ever to find the services, rates, and resources you need, with simpler navigation and helpful new tools to guide your financial journey.
Online Banking is not changing. Your login, the mobile app, and the way you access your accounts will all reamain the same.
What's Changing
- The public FTWCCU website
- How you browse, learn, compare products, and find help
- The look, design, and navigation of the site
What's Not Changing
- Online Banking
- Your login, mobile app, password, and account access
- How you bank, pay, transfer, or manage your money
What to Expect
- Scheduled Downtime: Our website will be temporarily unavailable for approximately 5-6 hours on Tuesday, December 9 during the transition.
- Your Information Is Safe: Member accounts and personal data will remain secure and unaffected during the update.
- No Login Changes: Your username, password, and Online Banking access will stay exactly the same once the site is live.
- No Action Needed: Services will automatically resume when the update is complete.
- A Brand New Experience: The refreshed website will feature improved navigation, a modern design, and an easier way to find what you need.
Frequently Asked Questions
When will the new website launch?
- Tuesday, December 9, 2025 is the projected launch date.
Is my Online Banking changing?
- No. Your login, password, and mobile app access remain exactly the same.
- Online Banking functionality is not affected.
Why is the Website Changing?
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We’re making the public website clearer, more mobile-friendly, and easier to navigate.
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Members will be able to find answers, compare products, and connect with us more easily.
Will there be any downtime for the website?
- On Tuesday, December 9 the site will be temporarily unavailable for approximately 5–6 hours while we complete the transition. This is a planned update as we continue moving forward for our members with a clearer, easier, and more mobile-friendly digital experience.
- Your accounts, data, and information remain safe and secure.
