Mobile Convenience

Mobile Apps   

FTWCCU's Free Mobile Banking Apps now featuring Mobile Remote Deposit

Visit the App Store on your iPhone/iPad or Google Play Store on your Android device and download the “FTWCCU” App.

Your use of Mobile Banking to access your FTWCCU account is governed by the terms and conditions of the FTWCCU Home Banking Disclosure.

What can I do with the Mobile Banking App?
  • View account balances and recent transactions
  • Transfer money within accounts
  • Pay bills you have already set up using Bill Pay
  • Locate your nearest FTWCCU branch or Free ATM
  • Deposit checks using Mobile Remote Deposit (click here for FAQs)

How do I use the Mobile Banking App?

  • Open the FTWCCU App on your phone or tablet
  • Enter your home banking User ID and password then select the "Login" button
  • You will be prompted to complete your one time access code (on first login via text or phone call)
  • Home menu screen will open
  • Use the buttons on the home menu to access the functions you need
  • Make sure and click “Log off” when ending your mobile session
Do I need a special kind of cell phone?

Mobile Banking Apps works with most iPhones and iPads running iOS 6.0 or later, and Android cell phones and tablets running Android 2.3.3 or later with internet access

What does it cost?

FTWCCU does not charge for using Mobile Banking Apps, however your wireless provider may charge for access or data usage based on your wireless plan.

Are there limits for deposits made using Mobile Remote Deposit?

You are not limited to the number of deposits you can make using Mobile Remote Deposit. However, there are daily and monthly limits on the deposit amounts that can be processed per user. Members cannot deposit more than:

  • $5,000.00 per item
  • $5,000.00 per day
  • $10,000.00 per month

MobiMoney   

Take control of your FTWCCU Debit Card with the MobiMoney App. MobiMoney gives you the ability to manage your debit card from your mobile device - anytime, anywhere. To download the app, simply visit your app store on your mobile device and search for MobiMoney (one word). It is free to download!

MobiMoney is a product of Vantiv, LLC - be assured this is a valid FTWCCU app.

What can I do with the MobiMoney App?
  • Turn your debit card on or off with a single touch
  • See instant alert notifications
  • View transaction history
  • Set and control debit card usage to specific merchants, location and transaction types
  • Set threshold amounts

How do I get started?

  • Download and install the app on your mobile device
  • Setup your FTWCCU Debit Card
    • Information you'll need: card number, CVV, expiration date, address and last 4 digits of your SSN
  • Create your username and password
  • When you get logged in you should see a small picture of your debit card and name, click here to access the card details and set your control preferences

How-To Videos

Icons To Know

MOBILE@CCESS

. . . is FTWCCU’s Free Wireless Mobile Banking service.

  • convenient and powerful tool
  • perfect for banking on-the-go 24/7!
  • Easy to use
  • Free! (your wireless provider may charge for access or data usage)

What can I do with Mobile Banking?

  • View account balances and recent transactions
  • Transfer money within accounts or to another member
  • Pay bills you have already set up using Bill Pay
  • Locate your nearest FTWCCU branch or Free ATM
  • Check current deposit or loan rates

How do I use Mobile Banking?

  • Open the browser on your web-enabled cell phone and visit www.ftwccu.org or mobile.ftwccu.org.
  • Enter your online banking User ID and password then select the "Log In" button
  • You will be prompted to complete your one time access code on first login
  • View your account balances or click on the links to see your account history
  • Use the tabs at the top/bottom of the screen to access the functions you need
  • Make sure and click “sign off” when ending your mobile session
  • Be sure and “bookmark” the login page

Your use of Mobile Banking to access your FTWCCU account is governed by the terms and conditions of the FTWCCU Home Banking Disclosure.

What does it cost?

FTWCCU does not charge for using Mobile Banking. Your wireless provider may charge for access or data usage based on your wireless plan.

Security

Mobile Banking uses state-of-the-art security including end-to-end Secure Socket Layer (SSL) based security. Your wireless service provider must support SSL communications to use Mobile Banking.

Text Message Banking

What is Text Message Banking?

Need quick access to your account information but you're not at a computer? FTWCCU's Text Message Banking service enables you to obtain account information from your mobile phone via text message. It's another way of accessing your account information at your convenience for free. To enable this free service, log in to Home Banking and register your mobile phone number under the "Additional Services" tab.

FTWCCU Shortcode: 454545

Commands to use:

  • BAL - primary account balance
  • BAL ALL - all account balances
  • LAST - last 5 transactions on one designated primary account
  • BAL CHK - balances of all checking accounts
  • BAL SAV - balances of all savings accounts
  • STOP - un-enroll from the service
  • HELP - send info on the commands, how to use